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Shipping & Returns

Shipping Policy

How Do I Place An Order?​

Unfortunately, we do not take orders over the phone at this time. However, you may order directly from our online website or on your smartphone.

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.

  • Confirmations are sent via email when

    1. Your order has been received or

    2. Your shipment has been processed, based on the valid email address provided to us.

  • If you did not receive any confirmation emails, please check your email spam filter.

    1. Select as a trusted website domain in your spam filter

Payment & Shipping

We accept the following forms of payment:

  • Visa

  • Master

  • Discover

  • American Express

  • Paypal


Online prices are subject to change JD Ancient Healing reserves the right to change prices at any time without prior notice. However, once you receive confirmation of your order, the price payable in respect of that order will not be changed. Most products displayed online are available in select stores while supplies last. In some cases, merchandise displayed online may not be available in stores. Online prices or promotions may vary and may differ from in-store pricing.

Please note that despite careful updates, from time to time there may be information on that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you are not completely satisfied with your purchase, you may return it with your invoice by mail. Please see our Return Policy for details.


U.S. delivery addresses in the 48 continental states. Please allow 3-7 days handling time.


No Refunds/Exchanges:

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at with details of the product and the defect.


Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

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